Support

Have a question or need help? We're here for you.

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Send us an email and we'll get back to you as soon as possible.

[email protected]

We typically respond within 24 hours

Frequently Asked Questions

How does DateHorn work?

Take a screenshot of any dating profile from Tinder, Bumble, Hinge, or other apps and upload it to DateHorn. Our AI analyzes photos, bio text, and prompts to give you a detailed breakdown with flags, compatibility score, and candidate typology.

How do I manage or cancel my subscription?

Go to Settings on your iPhone → tap your name → Subscriptions → DateHorn. You can change your plan or cancel at any time. To avoid being charged for the next period, cancel at least 24 hours before it ends.

How is my data protected?

Your data is stored securely with encryption and is accessible only to you. You can delete your analysis history at any time in the app settings. If you delete your account, all data is permanently removed within 30 days. See our Privacy Policy for details.

How do I delete my account?

Open DateHorn → Profile tab → Settings → Delete Account. All your data will be permanently removed within 30 days. You can also email us at [email protected] to request deletion.

Can I get a refund?

Subscriptions are managed through the Apple App Store. To request a refund, visit reportaproblem.apple.com or contact Apple Support directly.

What languages does the app support?

DateHorn is available in English, Russian, and Spanish. The AI analysis adapts to the language of the profile being analyzed. You can request additional languages via Feature Request in Settings within the app.